Our Sydney based client require an experienced Database Administrator with expertise in CRM and web based systems.

The purpose of the role is to:

• Maintain administrative effectiveness of the Database / CRM and online administration of all systems
• Provide support, service, training and guidance to all staff in respect of the CRM system
• Ensure the accuracy and integrity of the database and CRM system
• Audit, maintain and support the processes involved in the CRM

General responsibilities will include:

• Maintaining system code for various product lines and activities
• Maintaining and managing duplicate records
• Extracting data using SQL queries
• Dealing with system error reports and actioning them to maintain data integrity
• Act as a point of contact as and when issues arise
• Assist with compiling reports and searches using the data base fields
• Creating / Modifying / updating Crystal reports

The skills and experience required to be successful include:

• Minimum 3 - 4 years experience in Database administration.
• MS SQL Server
• Crystal Reports
• Experience within the education & training sector or a professional service environment
• Working experience with and an understanding of CRM systems.
• Solid written and verbal communication skills is a must