Customer Service Representative - IT Software Support 
Seeking a Software Support person:

• To respond to and resolve customer software issues
• Solid base + benefits on offer
• Get out of the city traffic and work in a great environment

 
The Company
 
Australian owned; providing customers with complete retail management solutions. Applications include integrated CMS, POS, GL, Sales, Purchasing, Inventory, Debtors, Payroll, Raw Materials, Franchising, Loyalty Systems and much more. H/O is located in regional Victoria East of Pakenham.
 
The company provides mission-critical software for clients from SMB right through to multi-million dollar businesses with multiple sites, throughout Australia and New Zealand.
 
Skills required:

• Software Help Desk Resolution skills
• Customer Service excellence
• Experience in retail and technical IT role
• Tertiary qualifications in IT preferred
• Able to read source code
• Can work independently with minimum supervision
• Available for work in Regional Victoria (40 km east of Pakenham) or on customer sites
• Skilled communicator
• Excellent English written and verbal communication skills 

Apply now with Ref. 2915pd or contact Peter Detering on 0401 430 414 or peter@hrnational.com.au for additional information.